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Baseball, Big Data, And Learnings From Advanced Analytics
During summers when I was growing up, sportscaster Jack Buck hung out in our kitchen, speaking from the radio to my mother, Ann, nearly every night. In St. Louis, Jack’s voice was a presence in...
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May I Borrow Your Job?
A local government in Virginia had the same leadership development and talent challenges as any large organization. They faced knowledge gaps, communication breakdowns, lack of succession planning,...
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Social Business by the Numbers
Seeking the source of a specific statistic that I included in a talk? In followup to my list of websites with data relevant to social business, many people have asked for pointers to interesting data...
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Resolution: This Year Create a Stronger, Smarter Organization
With this new year, you may be looking frantically for a new way to improve your organization’s competitiveness, talent, staying power, and smarts. You’re not alone. When senior leaders of a giant...
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Develop a Culture for Tomorrow
I just re-read something Garry Ridge, CEO of the WD-40 Company, wrote for my book Creating a Learning Culture. As a leader, I have always intuitively understood that it’s not my job to make people...
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Listen vs. Hear
The phrase “Customer Listening” or its partner-in-crime “Voice of the Customer” always elicits my twitch. Perhaps that’s because it sounds so dang phony, so “I serve people–perhaps I should learn...
View ArticleCould you make your job a dream job?
Kris Dunn, on the HR Capali$t blog, wrote recently about Dream Jobs. What’s at the intersection of stuff you love to do, stuff you’re good at, and stuff someone will pay you to do? He had engaged in a...
View ArticleBusiness Rules, Simplified
When people ask me about the most healthful workplace I’ve worked in, I get a bit nostalgic for the years I spent at PeopleSoft. “What made it so special?” people ask. Recently I had the chance to talk...
View ArticleTwitterbursts
As Twitter goes public, I thought it might be useful to revisit with you why I think so much of Twitter and the short bursts of correspondence it sets free. Just don’t call it revolutionary. It’s all...
View ArticleAre You A People Person?
“Are you a people person?” “If you were an animal, which would you be?” Have you heard these dumb dumb questions asked on the road to hiring smart people? How often do we use stereotypes and silly...
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